SHIPPING & INSTALLATION POLICY
Monday to Friday: 08.30am to 5.30pm
Saturday: 8.30am to 1.30pm
We charge a delivery fee of $35, which covers a one-way trip to your designated location
We offer free standard delivery on orders of $100 and above, or with any purchase of Boltless Racks in a single order. Free installation service is included only for purchases that include racks. For orders without racks, we provide delivery only, without installation.
Please note the following conditions for our complimentary installation service:
- Installation cannot be separated from delivery.
- Our installation service is solely for setting up new racks and is not intended for relocating or removing existing inventories or storage equipment. Should you require these additional services, a labor fee will apply.
- Additionally, a $20 surcharge will be added for deliveries to Tuas, Sentosa, and the Central Business District.
In the event our delivery team reached your location and there is no one present to receive the order;
A re-delivery fee of $35 will be incurred and the re-delivery slot will be subjected to our earliest possible delivery schedule.
Your order will typically arrive within 3-7 business days after payment has been made.